*Disclaimer the Environmental Health Consumer Protection Program handles substandard housing complaints in the unincorporated areas of the County. Substandard housing complaints within the cities of Watsonville, Capitola, Santa Cruz, and Scotts Valley must be referred to their designated code enforcement agencies. We cannot enforce substandard housing regulations in housing built without proper permitting. Contact Santa Cruz County Code Enforcement for complaints in the unincorporated areas of the county involving dwellings built without proper permitting.
Our response is focused on working with the property owner to gain the required repairs with the intent to address substandard housing conditions. We are unable to recover personal damage lost because of substandard housing conditions. Please seek legal assistance in the event you experience a loss.